Last updated: 16 August 2026

This page explains how Do It Legally uses personal information, how our website uses cookies and similar technology, and the terms governing use of our website.

Part A: Privacy Notice

1. Who we are

Do It Legally is an independent legal-services business based in Brighton & Hove. Do It Legally is the trading name used by the Data Controller. Do It Legally is not an SRA-authorised firm.

Our contact details are:

Do It Legally
Citibase
95 Ditchling Road
Brighton
BN1 4ST
United Kingdom

Email: admin@doitlegally.co.uk
Telephone: 01273 011245

References in this notice to “Do It Legally”, “we”, “our” or “us” mean the data controller trading as Do It Legally.

2. Who this notice applies to

This notice applies to:

  • visitors to our website;
  • people who contact us about our services;
  • current and former clients;
  • individuals whose information is supplied to us in connection with a client’s matter;
  • representatives, witnesses, family members, employees, employers, businesses and other relevant parties; and
  • suppliers, professional contacts and other people with whom we conduct business.

3. Information we may collect

Depending on the service requested and the circumstances of a matter, we may collect or receive:

  • names, addresses and contact details;
  • dates of birth and other identity information;
  • copies of passports, driving licences and other identification documents;
  • signatures and signed authorities;
  • family, relationship and household information;
  • employment and business information;
  • property, financial, banking and payment information;
  • immigration, nationality and right-to-work information;
  • correspondence, documents, photographs and other evidence;
  • information about legal proceedings, disputes, complaints, penalties or regulatory matters;
  • information concerning children, relatives, beneficiaries, attorneys, executors or other relevant people; and
  • information supplied through our website, by email, telephone, WhatsApp, post or during a consultation.

Some matters may involve special-category information, including information about health, disability, racial or ethnic origin, religious or philosophical beliefs, sexual orientation or trade-union membership.

We may also receive information concerning criminal allegations, convictions, offences, investigations, civil penalties or related proceedings where this is relevant to the work we are asked to undertake.

Please avoid sending highly sensitive documents through the website enquiry form unless we have asked you to do so. The initial form should normally contain only enough information for us to understand the nature of your enquiry and contact you.

4. Where information comes from

We usually receive information directly from the person concerned. We may also receive it from:

  • a client or a person acting with the client’s authority;
  • family members, employers, employees or business representatives;
  • courts, tribunals, government departments, councils and public authorities;
  • medical, educational or other professional organisations;
  • landlords, managing agents, creditors or service providers;
  • another adviser, representative or party to a matter;
  • publicly available records or sources; or
  • any other source where obtaining and using the information is lawful and relevant to the work requested.

Where appropriate, clients should inform other people whose information they provide that it may be supplied to and used by Do It Legally.

5. How we use personal information

We may use personal information to:

  • respond to enquiries;
  • consider whether we can assist and whether there is any conflict of interest;
  • provide quotations and information about our services;
  • verify identity and authority;
  • accept, manage and carry out client instructions;
  • give advice and prepare legal or related documents;
  • communicate with clients and relevant third parties;
  • make enquiries, requests, complaints, applications or representations;
  • maintain case, financial and business records;
  • issue invoices and record payments;
  • comply with legal, tax, insurance and regulatory requirements;
  • prevent fraud, misuse or security incidents;
  • establish, exercise or defend legal rights and claims;
  • deal with complaints; and
  • manage, secure and improve our business and website.

We do not use personal information supplied in an enquiry for unrelated electronic marketing unless the person has agreed to receive it or the law otherwise permits us to do so. Marketing communications can be stopped at any time.

6. Our lawful bases

The lawful basis depends on why information is being used. We may process ordinary personal information because:

  • it is necessary to take steps at your request before entering into a contract;
  • it is necessary to perform our contract with you;
  • it is necessary to comply with a legal obligation;
  • it is necessary for our legitimate interests, or those of another person, provided those interests are not overridden by your rights; or
  • you have given consent where consent is the appropriate legal basis.

Our legitimate interests may include responding to enquiries, providing and administering services, maintaining appropriate business records, securing our systems, preventing fraud and protecting or enforcing legal rights.

Where special-category information is necessary, we will also identify an additional condition under Article 9 of the UK GDPR. Depending on the circumstances, this may include the establishment, exercise or defence of legal claims, explicit consent or another condition permitted by law.

Criminal-offence information will be used only where Article 10 of the UK GDPR and an applicable condition in Schedule 1 to the Data Protection Act 2018 permit it, including where it is necessary in connection with legal claims.

7. If information is not provided

You are not generally obliged to make an enquiry or provide information to us. However, we may be unable to advise, prepare documents or carry out instructions if we do not receive information that is reasonably required for the service or to comply with our legal obligations.

8. Sharing information

We do not sell or rent personal information.

Where necessary and lawful, information may be shared with:

  • website, email, cloud-storage, security, IT and communications providers;
  • payment, banking and accounting providers;
  • insurers and professional advisers;
  • barristers, experts, consultants or other service providers involved in a matter;
  • courts, tribunals, government departments, councils, regulators and public authorities;
  • another party to a matter or their representative;
  • a person authorised by the client; or
  • law-enforcement or other authorities where disclosure is required or permitted by law.

We share only the information reasonably necessary for the relevant purpose. Service providers acting on our behalf are expected to protect personal information and use it only for authorised purposes.

9. Technology

We may use secure digital tools to assist with administration, research, document preparation, transcription, organisation and review.

Where an external technology service is used, we take reasonable steps to minimise the information provided, use appropriate account and security settings, and avoid unnecessary disclosure of identifying or sensitive information.

Technology assists our work but does not replace professional judgment. We do not use automated decision-making to make decisions that have legal or similarly significant effects on individuals.

10. International transfers

Some technology, communications or cloud-service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate legal safeguard applies. This may include a UK adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to approved contractual clauses or another safeguard permitted by data-protection law.

11. Security

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

No method of communication or electronic storage is completely secure. Clients should use an appropriately secure method when sending particularly sensitive or confidential material and contact us if they are unsure how it should be supplied.

12. Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was obtained and to meet legal, insurance, tax and business requirements.

Our usual approach is:

  • enquiries that do not become client matters may normally be retained for up to 24 months;
  • ordinary client files may normally be retained for at least six years after the work is completed or the file is closed;
  • financial and invoice records are retained for the applicable statutory accounting and tax period;
  • complaint, dispute or claim material may be retained until the matter and relevant limitation periods have ended; and
  • Wills, deeds, Lasting Powers of Attorney and other documents intended to have a long-term effect may be retained for a longer period where this is necessary, agreed with the client or forms part of a document-storage service.

Information may be deleted earlier where there is no continuing reason to retain it, or kept longer where there is a lawful and proportionate reason.

13. Your rights

Depending on the circumstances and the legal basis being used, you may have the right to:

  • ask for access to your personal information;
  • ask for inaccurate or incomplete information to be corrected;
  • ask for information to be erased;
  • ask for processing to be restricted;
  • object to particular processing;
  • receive certain information in a portable format;
  • withdraw consent where processing is based on consent; and
  • raise a concern or complaint.

These rights are not absolute and exemptions may apply, including where information must be retained to comply with the law, protect another person’s rights or establish, exercise or defend legal claims.

To exercise a right, contact admin@doitlegally.co.uk. We may ask for information necessary to confirm your identity and locate the relevant records. We will respond within the period required by law.

14. Complaints

Please contact us first if you have a concern about how personal information has been handled. We will try to resolve the matter promptly.

You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator:

Website: www.ico.org.uk
Telephone: 0303 123 1113

15. Changes to this notice

We may update this notice when our services, systems or legal obligations change. The current version and its review date will be published on this page.

Part B: Cookies and Website Technology

16. Cookies

We do not currently intend to use advertising, personalisation or behavioural-analytics cookies on the public pages of this website.

Our website is built using WordPress and Cornerstone and uses services supplied by GoDaddy and other technical providers. These services may process limited technical information, such as an internet protocol address, browser information, security events and page-performance data, in order to deliver, secure and maintain the website.

At the date of this notice, an ordinary public visit did not create a browser-accessible cookie or use local or session browser storage. However, hosting, security and performance services may still create technical server logs or use strictly necessary technology that is not visible as an ordinary browser cookie.

If we introduce non-essential cookies, analytics tools, advertising pixels or comparable tracking technology, we will update this information and request consent where the law requires it.

You can also control or delete cookies through your browser settings. Blocking essential technology may affect how some website functions operate.

17. Website enquiry form

Information entered into the website enquiry form is transmitted to us so that we can respond. Submitting an enquiry does not create a client relationship or oblige us to accept instructions.

Please do not assume that we have accepted urgent instructions or responsibility for a deadline until we have expressly confirmed this in writing.

Part C: Website Terms of Use

18. About this website

This website is operated by Do It Legally, an independent legal-services business based in Brighton & Hove.

Do It Legally is not an SRA-authorised solicitors’ firm. We do not claim authority to carry out reserved legal activities for which authorisation would be required.

19. General information only

Website content is provided for general information. It is not a substitute for advice about your particular circumstances and should not be relied upon as creating a professional or contractual duty.

Law, official fees, forms, procedures and guidance can change. Although we take reasonable care when preparing and updating content, we cannot promise that every page will remain complete or current at all times.

You should obtain advice or check the relevant official source before acting on information where accuracy or timing is important.

20. Enquiries and client relationships

Submitting an enquiry, sending documents or communicating with us does not by itself:

  • create a client relationship;
  • mean that we have accepted instructions;
  • reserve our availability;
  • create responsibility for a deadline; or
  • prevent us from assisting another person.

A client relationship begins only when we expressly agree to accept instructions and the applicable terms, scope and charges have been confirmed.

You must provide information that is accurate to the best of your knowledge. We are not responsible for problems caused by materially inaccurate, incomplete or misleading information supplied to us.

21. Services and third-party charges

Descriptions and prices on the website are general information and may depend on the circumstances and agreed scope of the work.

Court fees, government charges, registration fees, expert charges and other third-party costs are separate unless expressly stated otherwise. These charges can change without notice.

We will confirm the relevant scope and charges before accepting paid instructions.

22. Optional appointment of a professional executor

A person making a Will is free to choose their own executors. An executor does not have to be a lawyer or other professional and may be a family member, friend or beneficiary.

A person appointed as an executor is invited to act but is not obliged to accept the appointment. A lay executor may obtain professional assistance with the estate later if it becomes necessary.

Where a client expressly requests it and we consider the appointment appropriate, the Will may appoint a named individual associated with Do It Legally to act as a professional executor. The Will itself will identify the proposed executor by their correct legal name and will contain the provisions governing the appointment and any entitlement to charge.

There is no additional Will-drafting charge merely for including the agreed professional-executor appointment. This does not mean that the subsequent administration of the estate will be free of charge.

Before making the appointment, we will explain:

  • that appointing a professional executor is optional;
  • the alternative of appointing family members, friends or beneficiaries;
  • that lay executors can obtain professional assistance after the death;
  • the likely charging basis if the professional executor accepts the appointment; and
  • any particular reason why a professional appointment may or may not be appropriate.

Changing the appointment

A client may change their proposed executors before the Will is signed. We will not charge for correcting an error for which we are responsible.

A client-requested change to an approved draft may incur an amendment fee, but the amount will be explained and agreed before the additional work is undertaken.

Once a Will has been signed, its executor provisions cannot simply be altered by writing on the document. The Will may need to be replaced or, where appropriate, amended by a valid codicil and formally signed and witnessed again. We will explain and agree the applicable charge before preparing the replacement or amendment.

Charges for acting as professional executor

If the named professional executor accepts the appointment following the client’s death, the current intended service charge is 1% of the gross value of the estate, together with properly incurred court fees, professional charges and other third-party expenses. VAT will be added only if applicable.

The right to charge must be authorised by the wording of the Will. The precise work required and the terms and charging basis applicable to the estate will be explained to the other executors and relevant estate representatives before substantive administration work begins, so far as reasonably possible.

The percentage charge does not necessarily include every external cost or specialist service that an estate may require. Examples may include:

  • the probate application fee and official copy fees;
  • valuation and estate-agent charges;
  • conveyancing or property-related work;
  • accountancy and tax advice;
  • tracing, genealogical or search services;
  • counsel’s fees or other specialist legal advice; and
  • costs arising from a dispute, court application or unusually complex administration.

Any proposed additional work or material external expense will be explained where reasonably practicable before it is incurred.

Renunciation or decision not to act

Another executor or beneficiary may ask the named professional executor not to act. However, beneficiaries do not automatically have the right to remove an executor merely because they would prefer someone else to administer the estate.

Where legally permitted, the professional executor may agree to:

  • renounce the appointment permanently;
  • allow another executor to obtain the grant while reserving the professional executor’s power; or
  • take another appropriate course.

Renunciation will generally be available only before the professional executor has accepted office or dealt with the estate in a way that prevents renunciation. Once an executor has begun acting, removal or replacement may require agreement, legal advice or a court application.

Where renunciation is legally available and is agreed, the current charge for preparing and completing the renunciation documentation and associated correspondence is £100. The person requesting that work will be told who is responsible for the charge before the work is undertaken.

The professional executor may also decline the appointment, reserve power or renounce where there is a conflict of interest, insufficient information, unacceptable risk, disagreement about the administration, non-cooperation, an insolvent estate or another reasonable basis for not acting.

23. Intellectual property

Unless otherwise stated, the text, original graphics, branding and design appearing on this website belong to Do It Legally or are used with permission.

You may view, download or print reasonable extracts for personal and non-commercial use. You must not reproduce, modify, sell, distribute or commercially exploit a substantial part of the website without prior written permission.

Third-party names, logos, images and materials remain the property of their respective owners.

24. Links and external services

The website may contain links to external websites or services. Links are provided for information and convenience and do not necessarily amount to endorsement.

We do not control external websites and are not responsible for their availability, content, security or privacy practices. You should check the applicable terms and privacy information before using an external service.

25. Website availability and security

We do not guarantee that the website will always be available, uninterrupted or free from technical problems.

You must not attempt to interfere with the website, introduce malicious material, gain unauthorised access, misuse the enquiry form or use the website for an unlawful purpose.

26. Liability

Nothing in these terms excludes or restricts liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or restricted.

Subject to that qualification, Do It Legally is not responsible for loss arising solely from:

  • reliance on general website information without obtaining advice about the particular circumstances;
  • temporary website interruption or technical failure;
  • misuse or unauthorised use of the website; or
  • the content or operation of an external website outside our control.

Nothing in these website terms limits any separate obligation expressly accepted in writing when we agree to provide a service.

27. Governing law

These website terms are governed by the law of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory consumer right to bring proceedings in another part of the United Kingdom.

28. Changes to these terms

We may update these terms to reflect changes to our services, website or legal obligations. The current version and its review date will be published on this page.

29. Contact

Questions about this page or the website may be directed to:

Do It Legally
Citibase
95 Ditchling Road
Brighton
BN1 4ST

Email: admin@doitlegally.co.uk
Telephone: 01273 011245